Privacy Policy
Last updated: December 2024
Company: Takallam Ltd
Takallam ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights, in clear and simple language.
If you have any questions, contact us at: support@takallam.ai
Information We Collect
We only collect information that is necessary to operate the app and improve your learning experience.
Information You Provide
Account information (name, email)
Authentication details when you sign in with Google or Apple
Subscription information
Feedback or messages you choose to send us
Why we collect this: To create your account, let you sign in securely, manage subscriptions, and respond to support requests.
Information Collected Automatically
• App usage data (lesson progress, feature usage)
• Device and app information (device type, OS version, app version)
• Performance and error data
Authentication
We use Google Sign-In and Apple Sign-In for authentication.
• We do not receive your passwords
• Authentication is handled securely by Google and Apple
• We only receive basic account identifiers needed to log you in
Analytics & Tracking
We use analytics tools to understand how users interact with the app and improve the experience.
🔒 We do not Sell Our Data
Services we use:
Expo – app framework and diagnostics
Supabase – secure database and backend services
Pixel / analytics tools – to track anonymised user behaviour and app performance
These tools help us understand things like:
Which features are used most
Where users drop off
How to improve onboarding and lessons
🔒 We do not Sell Our Data
Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
Contract – to provide the service you signed up for
Consent – where you’ve given permission (e.g. optional analytics)
Legitimate interests – to improve and secure the app
You can withdraw consent at any time.
How Long We Keep Your Data
We keep your data while your account is active
If you delete your account, your personal data is deleted or anonymised within a reasonable period
Some data may be retained where legally required (e.g. accounting records)
Who We Share Data With
We only share data with trusted service providers that help us run the app:
Data Processors
Supabase – database and authentication
Google & Apple – authentication
RevenueCat – subscription management
OpenAI – AI-powered features
Expo & analytics tools – diagnostics and performance tracking
All providers are required to protect your data and comply with data protection laws.
Payments & Subscriptions
Subscriptions and purchases are managed via RevenueCat, which works with Apple’s In-App Purchases.
💳 We do not store or process your card details ourselves
RevenueCat helps us:
• Manage subscriptions
• Handle renewals and cancellations
• Understand subscription performance (in aggregate)
Questions about privacy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
AI Features
Takallam uses OpenAI to power certain learning features (such as AI-based explanations or conversation practice).
Text you submit to AI features may be sent to OpenAI for processing
We do not use this data to identify you personally
AI interactions are used only to provide app functionality
Privacy Policy
Last updated: December 2025
Company: Takallam Ltd
Takallam ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights, in clear and simple language.
If you have any questions, contact us at: support@takallamai.com
Information We Collect
We only collect information that is necessary to operate the app and improve your learning experience.
Information You Provide
Account information (name, email)
Authentication details when you sign in with Google or Apple
Subscription information
Feedback or messages you choose to send us
Why we collect this: To create your account, let you sign in securely, manage subscriptions, and respond to support requests.
Information Collected Automatically
App usage data (lesson progress, feature usage)
Device and app information (device type, OS version, app version)
Performance and error data
To understand how the app is used, improve performance, and fix bugs.
Authentication
We use Google Sign-In and Apple Sign-In for authentication.
We do not receive your passwords
Authentication is handled securely by Google and Apple
We only receive basic account identifiers needed to log you in
Payments & Subscriptions
Subscriptions and purchases are managed via RevenueCat, which works with Apple’s In-App Purchases.
💳 We do not store or process your card details ourselves
RevenueCat helps us:
Manage subscriptions
Handle renewals and cancellations
Understand subscription performance (in aggregate)
AI Features
Takallam uses OpenAI to power certain learning features (such as AI-based explanations or conversation practice).
Text you submit to AI features may be sent to OpenAI for processing
We do not use this data to identify you personally
AI interactions are used only to provide app functionality
Analytics & Tracking
We use analytics tools to understand how users interact with the app and improve the experience.
🔒 We do not Sell Our Data
Services we use:
Expo – app framework and diagnostics
Supabase – secure database and backend services
Pixel / analytics tools – to track anonymised user behaviour and app performance
These tools help us understand things like:
Which features are used most
Where users drop off
How to improve onboarding and lessons
🔒 We do not Sell Our Data
Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
Contract – to provide the service you signed up for
Consent – where you’ve given permission (e.g. optional analytics)
Legitimate interests – to improve and secure the app
You can withdraw consent at any time.
How Long We Keep Your Data
We keep your data while your account is active
If you delete your account, your personal data is deleted or anonymised within a reasonable period
Some data may be retained where legally required (e.g. accounting records)
Who We Share Data With
We only share data with trusted service providers that help us run the app:
Data Processors
Supabase – database and authentication
Google & Apple – authentication
RevenueCat – subscription management
OpenAI – AI-powered features
Expo & analytics tools – diagnostics and performance tracking
All providers are required to protect your data and comply with data protection laws.
Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, email support@takallam.ai, we respond within one month.
Children's Privacy
Takallam is not intended for children under 13 (or the minimum age required in your country).
We do not knowingly collect personal data from children without parental consent.
International Users
Your data may be processed outside your country, but we apply appropriate safeguards to protect it.
Complaints
If you have concerns about how we handle your data, please contact us first.
You may also complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
📞 0303 123 1113
🌐 https://www.ico.org.uk
Questions about privacy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
Learn Arabic faster with Takallam’s AI-driven lessons and real-time feedback.
©2025 Takallam. All rights reserved.
Learn Arabic faster with Takallam’s AI-driven lessons and real-time feedback.
©2025 Takallam. All rights reserved.
Learn Arabic faster with Takallam’s AI-driven lessons and real-time feedback.
©2025 Takallam. All rights reserved.
Privacy Policy
Last updated: December 2024
Company: Takallam Ltd
Takallam ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights, in clear and simple language.
If you have any questions, contact us at: support@takallam.ai
Information We Collect
We only collect information that is necessary to operate the app and improve your learning experience.
Information You Provide
Account information (name, email)
Authentication details when you sign in with Google or Apple
Subscription information
Feedback or messages you choose to send us
Why we collect this: To create your account, let you sign in securely, manage subscriptions, and respond to support requests.
Information Collected Automatically
• App usage data (lesson progress, feature usage)
• Device and app information (device type, OS version, app version)
• Performance and error data
Authentication
We use Google Sign-In and Apple Sign-In for authentication.
• We do not receive your passwords
• Authentication is handled securely by Google and Apple
• We only receive basic account identifiers needed to log you in
Payments & Subscriptions
Subscriptions and purchases are managed via RevenueCat, which works with Apple’s In-App Purchases.
💳 We do not store or process your card details ourselves
RevenueCat helps us:
• Manage subscriptions
• Handle renewals and cancellations
• Understand subscription performance (in aggregate)
AI Features
Takallam uses OpenAI to power certain learning features (such as AI-based explanations or conversation practice).
Text you submit to AI features may be sent to OpenAI for processing
We do not use this data to identify you personally
AI interactions are used only to provide app functionality
Analytics & Tracking
We use analytics tools to understand how users interact with the app and improve the experience.
🔒 We do not Sell Our Data
Services we use:
Expo – app framework and diagnostics
Supabase – secure database and backend services
Pixel / analytics tools – to track anonymised user behaviour and app performance
These tools help us understand things like:
Which features are used most
Where users drop off
How to improve onboarding and lessons
🔒 We do not Sell Our Data
Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
Contract – to provide the service you signed up for
Consent – where you’ve given permission (e.g. optional analytics)
Legitimate interests – to improve and secure the app
You can withdraw consent at any time.
How Long We Keep Your Data
We keep your data while your account is active
If you delete your account, your personal data is deleted or anonymised within a reasonable period
Some data may be retained where legally required (e.g. accounting records)
Who We Share Data With
We only share data with trusted service providers that help us run the app:
Data Processors
Supabase – database and authentication
Google & Apple – authentication
RevenueCat – subscription management
OpenAI – AI-powered features
Expo & analytics tools – diagnostics and performance tracking
All providers are required to protect your data and comply with data protection laws.
Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, email support@takallam.ai, we respond within one month.
Children's Privacy
Takallam is not intended for children under 13 (or the minimum age required in your country).
We do not knowingly collect personal data from children without parental consent.
International Users
Your data may be processed outside your country, but we apply appropriate safeguards to protect it.
Complaints
If you have concerns about how we handle your data, please contact us first.
You may also complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
📞 0303 123 1113
🌐 https://www.ico.org.uk
Questions about privacy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.